Zoommer Questin – Answer

6 December 2025

I am a Turkish client. So, I buy goods from Zoommer because you have tax-free / refund document for tax refund at Georgian custom. So, do you prepare that document also for your refurbished/outlet products?

Yes, you can get a Tax-Free document at our branches. You’ll need to be present and notify the consultant before making the purchase. ❤️ However, the policy doesn’t specify if this applies to used goods. To be sure, I would recommend checking with a consultant at one of our branches before you buy.

So, no tax refund possible for Georgian used goods?

The Tax-Free service is a value-added tax (VAT) refund specifically for tourists. Since you are a Georgian citizen, this service would not apply. It’s designed for visitors to our country. 😊

I told you that I am a Turkish citizen.

My sincere apologies! You are absolutely right, you mentioned you are a Turkish citizen. I misunderstood. ❤️ The Tax-Free service is available for tourists, so you are eligible for it. However, our policy documents don’t specify if it applies to used or outlet products. To be absolutely sure, the best way is to ask a consultant at any of our branches before you buy. They can give you the definitive answer.

Do you have outlet / refurbished products on sale?

Yes, we do. We call them “Used Goods.” These are devices that have been previously used and are suitable for further use, either as-is or after repair.

Where in the website Zoommer, I can find outlet goods? Send me the weblink.